CXO Conversation Podcast

Leading a Company through COVID with Heart

Leading a Company through COVID with Heart and Passion:

SVP HR for Re/Max, Susan Zimmerman is a highly respected HR leader in Denver, and has worked at OppenheimerFunds, American Residential Communities, Fiserv, Comcast, and more. 

In this episode, we discuss a wide variety of topics focusing on leading a company through Covid and life now, the changes that’ll never be reversed, the revolutionary systems that were put in place for the mental health and well-being of employees, and what it all means to Susan on a personal as well as professional level.

When the lockdowns started, Susan realized they had to act fast to support the company, employees, and real estate agents in over 120 countries while creating an innovative mental health program on the fly. In her interview, Susan shares the personal side of leading by example and how they are adapting to the permanent WFM culture.

Susan touches on;

  • The connections & dynamics of everyone within the company and the transformation it went through
  • Her HR Career path
  • The brilliant systems she and her team put in place to deal with the pandemic and the employee’s well-being
  • Trends within companies since the pandemic
  • Advice for aspiring CHROs 

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Thank you Jalan Crossland for lending your award-winning banjo skills to CXO Conversations. 

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